At Peak Performance Solutions, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and company details when you engage with our services, sign up for newsletters, or contact us for inquiries.

2. How We Use Your Information

Your information is used to provide you with our services, respond to inquiries, improve our offerings, and communicate important updates. We do not sell or share your information with third parties without your consent.

3. Data Protection

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.

4. Your Rights

You have the right to access, update, or request the deletion of your personal data by contacting us at [email protected].

5. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review it regularly.

For any questions regarding our privacy practices, please contact us at [email protected].

At Peak Performance Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, company name, and business details when you register, sign up for newsletters, or inquire about our services.
• Technical Data: IP address, browser type, operating system, and browsing activity on our website through cookies and analytics tools.
• Payment Information: When purchasing our services, we may collect billing details, though payment processing is handled securely by third-party payment providers.
• Communication Data: Any messages, inquiries, or feedback you send us via email, website forms, or customer support channels.

2. How We Use Your Information

Your information is collected to provide and improve our services, including but not limited to:

• Responding to inquiries and providing customer support.
• Processing transactions and managing accounts.
• Sending updates, promotional materials, and service-related communications.
• Personalizing your user experience based on preferences and past interactions.
• Conducting data analysis to improve our services and website performance.
• Ensuring compliance with legal and regulatory obligations.

3. How We Protect Your Information

We take appropriate security measures to safeguard your data from unauthorized access, disclosure, or alteration. Our security practices include:

• Encryption of sensitive data during transmission.
• Regular monitoring of our systems for vulnerabilities and potential threats.
• Restricted access to personal data, ensuring only authorized personnel have access.
• Implementation of secure data storage practices.

Despite our efforts, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your data to the best of our abilities.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third-party vendors who assist in payment processing, analytics, and marketing.
• Legal Obligations: When required by law, we may disclose information to comply with legal processes or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request the deletion of your data under certain conditions.
• Opt-Out: Unsubscribe from our marketing communications at any time.
• Restrict Processing: Request limitations on how we process your data.

To exercise your rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our website and enable us to provide relevant content and ads. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. International Data Transfers

If you are accessing our services from outside Canada, please note that your information may be transferred to, stored, and processed in Canada or other jurisdictions where our service providers operate. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Peak Performance Solutions
55 Byward Market Square, Ottawa, ON K1N 1K1, Canada
Phone: +1 (613) 244-4410
Email: [email protected]

This policy was last updated on 01/14/25.